I don't like my goods or I ordered them by mistake. What should I do?
Returns cause costs and environmental pollution that should not be underestimated. We ask you to choose your goods carefully and are always happy to answer your questions about articles and to support you in putting them together. Buying fabrics by the meter over the Internet is sometimes not easy. We are experts, of course we know that and are happy to help you!
You can of course make use of your right of return and return the goods at your own expense (as long as they are unused and in their original packaging).
Please note: individually cutted fabrics are excluded from the right of return.
In such a case, we still ask you to contact the customer service. Since customer satisfaction is particularly important to us, we usually find an accommodating solution. As long as returns are still very rare with us, we are happy to do so.